Some Alburgh residents have raised concerns over the reliability of their broadband service. In order to gain an insight into the scale of the problem Alburgh Parish Council are doing a survey.

If you’ve had problems with your broadband service since 1st January 2016 then please complete the survey below. If you are having problems but have not reported it to your service provider then please report it to your service provider as soon as possible.

Leave any entries blank if not applicable.

    Your Name :

    Your Email :

    Telephone Number :

    Post Code :

    Who is your service provider? :

    Have you reported the problem? : YesNo

    Date you reported problem (yyyy-mm-dd) :

    Did your provider accept it as a fault? : YesNo

    Is the problem now fixed? : YesNo

    Date problem fixed (yyyy-mm-dd) :

    Fault fixed on first visit? : YesNo

    Please provide a summary of the problem

    The information you provide will only be used by the Alburgh Parish Council to assess the broadband service in the village. This may need to be shared with other relevant parties as evidence, please indicate your acceptance to this.

    I accept

    This survey has now expired you cannot submit anymore